Help
The IT Support Portal is currently under maintenance by our Supplier.
During this period, please report any IT issues or faults and make any service requests by emailing: itservicedesk@sussex.ac.uk
Tips for requesting IT support
To help the IT Support Portal run as smoothly as possible by avoiding duplicate tickets:
- - Only create one ticket for each fault or service request.
- - Don't 'CC' additional recipients when replying to an IT support email.
- - Avoid chasing a support ticket by emailing or creating another ticket.
- - The Support Portal should be used in the first instance unless the matter is urgent or an emergency.
FAQ and How To
Search for answers to Frequently Asked Questions below:
You can browse the full list of FAQs and How To guides
Engineering and Informatics labs
Computers in Chichester labs 1, 2 and 3 are supported by IT Services. See the Software Hub pages for information on using applications in these rooms or contact us for help using the computers.
You should continue to contact Computing support in the Informatics department for help with computers in Lab 4 and the CREAM lab.
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Contact Us
IT Support
Service Desk
Shawcross, ground floor
Mon-Fri 09:00-17:00
Phone
Ext 8090
(+44 1273 678090)
Mon-Fri 08.30-17:00
Email
itservicedesk@sussex.ac.uk
AV Teaching Support
Ext 8022
(+44 1273 678022)
Mon-Fri 08.30-17:00
Updated on 5 August 2026