Panopto issues in some locations

Posted: Mon 30 Sep 2019, 1:53pm.

Panopto, our new video capture system, is working well in most locations across the University, but we are getting reports of issues in some rooms. We’re currently looking for a pattern in these issues and Panopto are helping us in our investigations.

We’re sorry if you’ve been affected by a slow launch or an error message today, but we’re glad to say that most recordings have gone smoothly.

If you’re using Panopto to record a lecture and you encounter an issue, please report it using the red Help button on the ITS homepage. Please ensure we know the location and the time of the issue.

Contact the IT Service Desk for support:

Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
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