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Cognos - Blank screen after running PDF report

After running a PDF report from Cognos nothing is returned and user is left with a grey blank screen. Only an issue when using Internet Explorer 11 (IE11)

Workaround: Use another browser, namely Edge, Chrome or Firexfox 

Resolution: Display PDF in browser needs to be set in IE11 - Adobe PDF Reader = Enabled in Tools > Manage Add-ons as per the following instructions.

Display PDF in browser

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This is question number 2952, which appears in the following categories:

Created by Russell Walkden on 13 July 2022 and last updated by Russell Walkden on 13 July 2022