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I need to delete a payment but the system won't let me.

You can only delete a payment that has not been approved. Once a payment has been approved you will have to enter a negative adjustment for the same amount in order to remove it from the system.

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This is question number 2340, which appears in the following categories:

Created by Jane Monaghan on 1 July 2011 and last updated by Jack McCulloch on 29 June 2016