Broadcast: News items
WCM update: Form confirmation email changes
By: Andrew Collington
Last updated: Tuesday, 20 January 2015
I've just added the ability to the WCM form management for you to be able to control who it looks like sent the confirmation email.
Up until now, the confirmation email to the user would have looked like it came from the 'University Web Team' with the email address of wtadmin@sussex.ac.uk, which additionally had the reply-to address of nobody@sussex.ac.uk. That is still the case if you don't provide an email address (or name) but now you can provide whatever email address you want for the 'From' address (which will also become the reply-to).
In addition to this, if the generic email address is used and you've supplied your own confirmation message then a bit of text will be added to that message to let the user know it's an automatic email to which they cannot reply. (This message doesn't get added if you supply an email address for the 'From' as one would expect that you're happy for people to email that address if you're supplying it!)
All in all, this will help provide a more personal touch to the email and facilitate the user getting back in touch with you.