Due to the closure of the Print Unit on Monday 30 June, the University has arranged a new external print service that students can use with their Sussex email address.

Print Marketplace is a UK-wide digital platform developed by the Crown Commercial Service (CCS) to enable public-sector organisations to purchase print from pre-approved suppliers at competitive prices. You can order almost any type of print, from posters and leaflets through to Sussex-branded stationery and merchandise.*

Read on to find out how Print Marketplace works and how to set up your account. 

How does Print Marketplace work? 

The Print Marketplace portal is designed to be easy to use. Through the portal you can: 

• Request instant quotes for a wide variety of commonly printed items 

• See recommended product specifications and make changes to suit your needs 

• Upload PDF artwork, ready for auto-checking by the system 

• Get an assisted quote with help from print specialists in the Print Marketplace customer support team. The team are available to help with any order, including urgent requests, or questions you might have, including how to order accessible forms of print (e.g. braille).

How do I set up my account? 

You can set up your buyer account using your Sussex email address (e.g. a.person@sussex.ac.uk) and searching for ‘University of Sussex’ in the ‘Organisation Name’ field.

Is training available?

Yes, Print Marketplace are running two introductory webinars for Sussex staff and students. Please select one of the links below to register your interest.

• 10am – 11am, Wednesday 25 June
• 11am – 12pm, Monday 30 June.

Print Marketplace also have step-by-step instructions and video guides available on their website, as well as a Live Chat function which we have tested and found to be an excellent service that answers many of the questions we anticipate users might have.

How do I pay?

Please use a debit or credit card to pay for your order.

Who can I contact for help with an order?

If you need help with an order – or just want to discuss which options might work best for your needs – please contact the Print Marketplace customer support team using the details below:  

support@print-marketplace.co.uk  
Monday - Friday  
8:30 AM - 5:30 PM  
+44 (0) 161 850 2831 

For more questions about how print services work at Sussex, please read the print guidance page on the University website or email contracts@sussex.ac.uk. 

*You can continue to order ID cards from the Print Unit using the current request form up to the end of the day on Monday 30 June. The process for ordering new ID cards after that point is being finalised, with discussions ongoing with relevant teams to ensure there are no gaps. More information will be published in due course

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