IT Services
Welcome to IT Services
When you start at Sussex, you have access to a wide range of computing resources and services. This page has useful information to help you get started with the technology at the University and make the most of it during your time at Sussex.
Your IT username and password
When you register (available from 1 September for new undergraduates), you are given an IT Services username and password as part of the process. The username is usually made up of your initials, followed by a number, such as: ano23. Keep these details safe as they will give you access to many of the computing services at Sussex.
- change your password (login needed)
Connect to the internet
If you're based in one of the student residences, you can access the internet in your bedroom using ResNet. Follow the instructions on the pink sheet to connect or use the green sheet guide to connect to eduroam wifi on campus:
Your sussex email
As soon as you have your username and password, you can send or receive email with your own Sussex address.
Login to a campus PC
There are over 400 PCs around the campus that can be used by anyone with an ITS username and password.
- Computers on the campus
- Printing at Sussex
- Keycodes for 24-hr access (login needed)
Free or discounted software for students
Once you've registered, you have access to a range of software you can download and install on your own computer. You also become eligible for excellent academic discounts on software such as Windows 7 and Office 2010.
Moving files between computers
There are several ways to transfer the files you are working on. You can email the file to yourself and then collect it by logging in to webmail. Many students also like to keep a USB drive with the files they are currently working on.
Buying a computer to use at Sussex
You don't have to buy a computer for use at Sussex - there are over 400 computers on campus which you are free to use, many of them available 24/7. But many students do have their own computers as well.
Our guides give a general idea of the things to check:
Programs and software
IT Services manage computer rooms around campus including Windows PCs and Apple Macs, all with an impressive suite of both standard and more specialised programs.
You can also get software for your own computer which can be borrowed from the library, downloaded from IT Services or purchased at a student discount from external suppliers.
Sussex Mobile phone app
If you're new to Sussex, our SussexMobile service gives you easy access to campus locations and services on your phone.
Getting help and training
There are lots of ways to get help with IT at Sussex:
You can also visit us at Shawcross (IT Service Desk open Monday-Friday, 9.00am-7.00pm in term time and 9.00am-5.30pm during vacations).
Box of Broadcasts
Record TV and radio with the new online service.
Welcome 2011
During Freshers' Week 2011, we're running a number of induction sessions for new students - catch them again on our YouTube channel
Got a question?
If you have a question about IT at Sussex, it may be something that's been asked before. Our frequently asked questions have the answers to hundreds of the most common queries.
Or browse: printing, email, internet, all categories.
Updated on 23 September 2011