Windows Remote is currently available for members of staff only.

There are two ways of connecting to the Windows Remote service. 

First option is connecting via the web portal, to do this follow these instructions: 

1. Open a web browser, Google Chrome preferred but any browser should work. 
2. Go to this website: https://client.wvd.microsoft.com/arm/webclient/  
3. It should prompt you to login with your university credentials. 
   1. Shortform email address first, i.e. abc123@sussex.ac.uk  
   2. Then your usual Sussex password 
4. It should then prompt you for the Two Factor login. There is a chance you may already have this setup on your account, but most likely not as it has not been rolled out widely to the University yet. 
   1. Assuming you do not already have Two Factor setup you will be prompted to setup a Two Factor code now 
   2. The preferred method would be to download the Microsoft Authenticator app on your mobile device from your app store. However other options are available, such as codes via text message if you do not have a smart phone etc. 
   3. Once Two Factor is setup and the code applied you should have now gained access to the Remote Desktop Portal. 
5. You should now see a header called “winremote-AVD-workspace” with an icon of a PC called “Windows Remote Desktop” underneath, click on the PC icon and the remote desktop session will start. 
6. You will be prompted for your Sussex password again at this point and after a few seconds you will be logged into the remote desktop session. 

Second option is connecting via the client, to do this follow these instructions: 

1. Firstly, download the client appropriate for your device 
   1. macOS - https://apps.apple.com/app/microsoft-remote-desktop/id1295203466?mt=12  
   2. Windows PC - https://learn.microsoft.com/en-us/azure/virtual-desktop/users/connect-windows?tabs=subscribe  
   3. Links to other supported devices - https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients  
2. Once you have downloaded, installed and launched the appropriate client you will be prompted to login to the client. 
3. Login with your university credentials 
   1. Shortform email address first, i.e. abc123@sussex.ac.uk  
   2. Then your usual Sussex password 
4. It should then prompt you for the Two Factor login. There is a chance you may already have this setup on your account, but most likely not as it has not been rolled out widely to the University yet. 
   1. Assuming you do not already have Two Factor setup you will be prompted to setup a Two Factor code now 
   2. The preferred method would be to download the Microsoft Authenticator app on your mobile device from your app store. However other options are available, such as codes via text message if you do not have a smart phone etc. 
   3. Once Two Factor is setup and the code applied you should have now gained access to the Remote Desktop Portal. 
5. Next you should see the “Let’s get started” screen and an option to “Subscribe”, click on the blue Subscribe button. 
6. You should now see a header called “winremote-AVD-workspace” with an icon of a PC called “Windows Remote Desktop” underneath, click on the PC icon and the remote desktop session will start. 
7. You will be prompted for your Sussex password again at this point and after a few seconds you will be logged into the remote desktop session. 

If you have any issues connecting to the Remote Desktop Portal it could be because your account is not registered for Remote Desktop access.

Please contact the University IT Support helpdesk to check your access.