Scheduled Downtime: StarRez Residential Management System, 24 May 2021 – 26 May 2021

Posted: Wed 19 May 2021, 5:40pm.

Description of work:
StarRez migration to the cloud.

Date / time:
24 May 2021, 12:00 PM – 26 May 2021, 12:00 AM

Is this work likely to cause disruption?
Disruption is expected

What will you notice while this work is carried out?
The StarRez Web and online Resident Self-Service Portal will be unavailable during this migration period.

Why are we doing this work?
This is an essential upgrade to the current StarRez system which will see it migrate from the current campus hosting onto a new cloud platform. This will ensure the necessary and continued support to the system along with providing improved functionality.

IT Services change/incident number:

Contact the IT Service Desk for support:

Visit us in Shawcross

Log a support ticket online

Call us on 01273 678090

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