Intermittent Cognos error, 18 September 2019, 11:30 (ongoing)

Posted: Wed 18 Sep 2019, 11:58am.

Systems / Services Affected: You might see error messages in Cognos, or it might fail to run a report.

We may need to restart the service to resolve this issue, in which case Cognos will become unavailable for up to 10 minutes.

Date / time: 18 September 2019, 11:30 (ongoing)

Reason for downtime: We’re working with our support partners to resolve this issue as quickly as possible.

IT Services change/incident number: 1046088

Contact the IT Service Desk for support:

Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
Subscribe to IT Services’ latest news at
Follow us on Twitter

Subscribe to our latest news mailing list to receive email alerts of updates.