Essential Maintenance: File storage system (non disruptive), 30 October 2018, 20:30 - 23.00

Posted: Tue 30 Oct 2018, 2:39pm.

Description of work:
We are continuing to work with Dell to find the root cause for the issue that sometimes affects desktop performance, and this is another step in that work. Following a range of fixes and changes to the platform over the past weeks, we will be rebooting each file system controller in sequence. The other controllers will remain active, so you will continue to be able to access your files, but you might notice slower performance for a while.

Date / time:
30 October 2018, 20:30 - 23.00

Is this work likely to cause disruption?
No disruption is expected

What will you notice while this work is carried out?
If you’re working on files in your N Drive at this time, or using a desktop computer on campus, you might notice slightly slower performance.

Why are we doing this work?
This is part of the ongoing works to resolve the problem that causes slow desktop performance on campus.

IT Services change/incident number:

Contact the IT Service Desk for support:

Visit us in Shawcross
Log a support ticket online
Call us on 01273 678090
Subscribe to IT Services’ latest news at
Follow us on Twitter

Subscribe to our latest news mailing list to receive email alerts of updates.