How to...
How to prepare your Mac for Jamf enrolment
1. Upgrade your macOS version to Ventura or Sonoma
1. Click the Apple icon in the top-left corner of your screen.
2. Select 'About This Mac'.
3. The window that opens includes the macOS version your device is currently on.
4. If your Mac isn't running on Ventura or Sonoma then you will need to upgrade it;
a. Click the Apple icon again.
b. Select 'System Settings' or 'System Preferences'.
c. Click 'General' and then 'Software Update'.
d. You may need to enter your password to begin upgrading. Avoid putting the device to sleep or closing its lid.
See the manufacturer's instructions for more information: (Time Machine or personal iCloud is not supported by Jamf and should not be used)
Find out your current macOS version
2. Back up your files and data
In the unlikely event that something goes wrong during the enrolment process, we recommend that you back-up your data to OneDrive.
Any other back-up solution is at your own risk.
The following back-up solutions are supported by ITS:
- OneDrive - Back up your files (recommended)
- Box - Back up your files
The following back-up solutions are NOT supported by ITS:
- Safari - Back up browser Bookmarks, History and Password
- Chrome - Back up browser Bookmarks and Settings
- Chrome - Back up Passwords
- Firefox - Back up browser Bookmarks
- Firefox - Back up Passwords
- Edge - Back up browser Collections, Favourites and Passwords
Important: Apple's Time Machine data back up service or personal iCloud back-ups are not supported by Jamf and should not be used as you will not be able to sync your data back onto your Mac after the reset is complete.
Support
For queries relating to Jamf contact ITS-security@sussex.ac.uk
For any other queries please visit the ITS Help page for guidance and Service Desk contact information.
created on 2023-06-26 by Benoit Sharp
last updated on 2024-07-15 by Benoit Sharp