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Browse our Frequently Asked Questions (FAQs)

All categories > Email and calendaring > Spam, email abuse

Misuse of email, unwanted email, other abuse

  • I have received a reply to a message sent from my address, but I am certain I never sent that message.
  • I have received an email about a porn site. Will I be blacklisted? Where did they get my address? What should I do? How can I stop them?
  • What is IT Services doing to reduce the amount of unwanted, unsolicited, 'spam' email?
  • What should I do about unsolicited, unwanted, spam or junk email?
  • Is there any policy on internal junk email and spamming?
  • I keep receiving unsolicited email. From where did they get my address? What can I do to stop them?
  • What is spoofing?
  • Why has someone who emailed me at Sussex had their message returned to them even though my address was correct?
  • I have received email from a Sussex mailing list to which I belong, but the email has nothing to do with the mailing list's purpose. What can I do about this?
  • I've received an email from 'Microsoft Outlook' telling me that my "mailbox is almost full". Is this genuine?
  • Mimecast is holding an email from me - how do I release it?
  • How can I stop Outlook or OWA putting incoming email into the Junk E-Mail folder?

Updated on 16 November 2022

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