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2328
In Outlook my Favourites list of folders has disappeared and I can't bring it back.
If your list of favourites has disappeared, it may have been as a result of earlier changes you had made to your View options.
The method for showing your list of favourite folders is slightly different between Outlook 2013 and 2010:
Outlook 2013
- Under the View menu tab, in the Layout tool group, click on Folder Pane.
- In the drop-down menu, ensure that Favorites is ticked.
- Your Favorites list should appear on the left hand side within the Folder Pane.
Outlook 2010
- Under the View menu tab, in the Layout tool group, click Navigation Pane.
- In the drop-down menu, ensure that Favorites is ticked.
- Your Favorites list should appear on the left hand side within the Navigation Pane.
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