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Questions and answers

How do I report a problem with the internet connection in my room?

First of all you should make sure that you are not engaging in any of the activities outlined in FAQ 1217 (My wired access connection seems really slow - why is this?), as this may well be causing your problem.

You should then report the fault using the form at:

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This is question number 1218, which appears in the following categories:

Created by Amy Walker on 26 April 2006 and last updated by Richard Byrom-Colburn on 31 October 2016