Support for visitors using eduroam

Support queries should be directed to your home institution but they may need to know the following technical information about the wireless network at Sussex.

  • The University of Sussex provides a JRS Tier 2 compliant service
  • Security methods available for eduroam access are WPA2-Enterprise with a AES cipher, or WPA-Enterprise with a TKIP cipher
  • All wireless access is via 802.11b/g (2.4ghz) and 802.11a (5ghz)
  • Public wired network ports are set to Auto-100 or Auto-1000 with auto MDI/MDIX and an 802.1X client limit of 1

IT Services at Sussex may be able to help with simple issues, and you may contact them by coming to ITS Enquiries in Shawcross, or ringing 8090 (01273 678090 from off campus).

Encryption settings

If you have trouble connecting to eduroam when visiting other institutions, you may need to change the encryption settings on your computer. For more information, see our technical information page.