Broadcast: News items

Learning at Work Week. Taking time to develop yourself doesn’t just benefit you, it enhances the impact you have on others. 

The East Sussex College Group is offering a fully funded, flexible online course in Information, Advice or Guidance—designed to help you develop the confidence, skills and knowledge to support others more effectively.

Whether you work in student services, HR, academic departments or professional services, this course will strengthen your ability to guide others through important decisions with clarity and confidence.

Why take part?

Make a bigger difference
Develop the skills to support students and colleagues in a more meaningful, structured and impactful way.

Learn on your terms
Study flexibly over 8–12 weeks, fitting learning around your role. You’ll also have access to an experienced assessor for support throughout.

Gain a recognised qualification
Achieve a Level 2 certificate from NCFE CACHE, enhancing your CV and professional profile.

No cost to you
This course is 100% funded, making it a fantastic development opportunity at no financial cost.

What you’ll gain

• A strong understanding of information, advice and guidance principles
• Confidence in delivering clear, ethical and supportive guidance
• Skills to signpost effectively and make appropriate referrals
• Techniques to communicate with impact and empathy
• Best practice for handling sensitive situations with professionalism and confidentiality

Who is it for?

If your role involves supporting others in any way—whether that’s students, colleagues or teams—this course is for you and is particularly valuable for those working in:

• Student support or wellbeing
• HR or people development
• Careers and employability
• Academic or professional services roles

Getting started is simple:

• Visit the East Sussex College Group website
• Select the Information, Advice and Guidance course
• Register using your @sussex.ac.uk email address

You’ll be asked to complete a short questionnaire (including a simple maths and English assessment) to enrol.

Find out more

For further information, contact Independent.learning@escg.ac.uk or explore the College’s FAQs.