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Temporary relocation of the IT Service Desk

Posted on behalf of: IT Services

Last updated: Wednesday, 26 November 2025

From Wednesday 3 December to Friday 5 December, the IT Service Desk will be temporarily relocating to the Library while essential mains power works take place in Shawcross.

During this period, we will be based near the Library Service Desk and will be available from 9am to 5pm each day, offering:

Phone support
Incident and service request support
Drop-in counter service

Please note that laptop drop-off and collection services will not be available on these three days. However, we will be in Shawcross on Monday 1 and Tuesday 2 December to accept equipment, and will offer additional bookable slots for equipment collection on those dates.

We will return to Shawcross and resume our full range of services from 9am on Monday 8 December.