IT Services
Browse our Frequently Asked Questions (FAQs)
All categories > Personally owned computers and equipment > ResNet
Details of the Residential Network (ResNet) and student connectivity in general
- Can I connect my own laptop or PC to the Internet via the campus network?
- What is my IP address or MAC address and how do I find it?
- How can I register my laptop to use the wireless service / roaming network?
- I'm having problems with Windows Update when connected to the roaming network. It starts scanning for updates and then gives an error: [Error number: 0x80244018] Windows Update has encountered an error and cannot display the requested page. I am running Windows XP.
- I sometimes get emails addressed to the roaming-announce mailing list. I don't want to receive these. Can I be removed from the list?
- How can I get support for my phone line/telephone in my campus bedroom?
- Why don't I have wireless access in my bedroom on campus?
- Can I use my own router in my room on campus?
- Why does the University provide wired connections in campus bedrooms as well as wireless?
- Where can I buy a CAT5e ethernet cable to use in my campus bedroom to connect to the wired access connection?
- I would like to pay for a wireless network access point to be set up so that I can get wireless access in my campus bedroom - how can I go about this?
- I am a new wired access user - how can I get help with setting up my computer to use the service?
- I have a desktop PC - what help can I get with setting it up to use the wired access connection?
- Can I use peer-to-peer client software on the wired access connection (e.g. BitTorrent, Kazaa, eDonkey, and Gnutella)?
- Can I use my games console (e.g. Playstation or Xbox) to play games online via the wired access in my room?
- Why is the internet connection in my room really slow?
- How do I report a problem with the internet connection in my room?
- What is Skype?
- I am using a Macintosh on the university network, and MSN Messenger won't allow me to connect.
- How do I remove Dell Network Assistant from my computer?
- What is 802.1x?
- What is RADIUS ?
- I cannot register my Vista laptop to use the wired access in my room.
- I cannot register my Windows XP laptop to use a wired access connection.
- I cannot register my OS X Mac to use the wired access connection.
- I am trying to register my laptop to use a wired access, but I only see a blank page, not the registration page.
- I am trying to use the wired access connection, but I cannot get beyond the Registration pages.
- I'm using Windows Vista and have lost my network status icon. Went to Properties but the "network" box is greyed out, (as is the "volume" box). How do I get it back?
- My Windows Zero Configuration Service keeps stopping randomly and I lose the Authentication tab. I am running Windows XP and have (or did have) a BT HomeHub or Thomson/Alcatel Speedtouch 780
- My Mac laptop was connected to the residential network but has now stopped working.
- How can I configure a computer using Linux to connect to the wired access?
- I have updated my windows XP computer with Service pack 3 and I can no longer connect to the residential network.
- Can I use Skype?
- My laptop is running windows XP but I do not have the option to use WPA2. What should I do?
- How can I disable IPv6 on my computer?
- What should I do the internet connection in my room has been restricted?
- Can I share my internet connection between my two computers?
- How do I use XpressConnect to configure my laptop to use the campus networks?
- I am trying to connect to the wireless or residential network but I keep being asked for Additional Information. What should I do?
- I have a Mac and am using a wired access connection or eduroam - how can I stop other Mac users on the network seeing my files?
- I am a Mac user on the residential network. Why do I keep getting disconnected from the network?
- How can I check the speed of my connection to the internet from my computer?
- I have a Macbook Air - how can I connect to the wired access connection?
- How can I resolve the duplicate certificate problem when trying to connect to a wired access connection or eduroam?
- How can I share my wired access connection with wi-fi devices in my room?
- Can I share my Macbook's wired access connection with wi-fi devices in my room?
- I have a wireless printer, can I connect it using wi-fi to my computer in my campus bedroom?
Updated on 09 April 2013