Resolved - Turnitin Service Incident - 15 May

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UPDATE: 16 May 2024 - 9:25am

Incident resolved


We’ve fixed it!

Due to an unexpected service incident, you may have encountered delayed Similarity Report generation in Turnitin, Turnitin UK, iThenticate (V1 and V2), Crossref Similarity Check, Turnitin Similarity, Originality, and SimCheck. We are pleased to advise that service has been restored.

The incident occurred between the following times:

PDT: May 15, 05:51 - May 15, 08:25
BST: May 15, 13:51 - May 15, 16:25
AEST: May 15, 22:51 - May 15, 01:25

We regret any inconvenience this may have caused if you were impacted by today’s incident.


Time posted


May 15, 09:27 PDT


Components affected




Turnitin - Turnitin Paper Submissions



Turnitin - Turnitin Report Processing...



Turnitin UK - Turnitin UK Paper Submi...



Turnitin UK - Turnitin UK Report Proc...



Europe (EU environment) - Paper Submi...

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