Revised IT Service Desk Opening Hours - starting Wednesday 5 January 2022

Posted: Tue 4 Jan 2022, 3:52pm.

Revised Service Desk Opening Hours from Wednesday 5 January 2022

The IT Service Desk has been significantly impacted by Covid and currently has a number of staff self-isolating

From Wednesday 5 January 2022 the Service Desk will be providing support at the following times:

Phone support

Ticket support

Counter support

Monday

9 – 1 and 2 – 5

9 – 1 and 2 – 5

NO

Tuesday

9 – 1 and 2 – 5

9 – 1 and 2 – 5

9 – 1 and 2 – 5

Wednesday

9 – 1 and 2 – 5

9 – 1 and 2 – 5

NO

Thursday

9 – 1 and 2 – 5

9 – 1 and 2 – 5

9 – 1 and 2 – 5

Friday

9 – 1 and 2 – 5

9 – 1 and 2 – 5

NO

On Tuesday’s and Thursday’s the entrance to Shawcross will be open to visitors

On Monday’s, Wednesday’s and Friday’s students can access the user area via the keypad. The code can be found at https://www.sussex.ac.uk/its/keycodes

Our opening times will be reviewed weekly, but may be subject to change at short notice depending on staff availability

Contact us

Raise an incident or a service request

Log a support ticket online

Email
itservicedesk@sussex.ac.uk

General enquiries line
Ext 8090
(+44 1273 678090)

Audiovisual support in General Teaching Space
Ext 8022
(+44 1273 678022)

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