Issue Identified: G-Drive, 01 December 2021, 14:30
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Posted: Wed 1 Dec 2021, 2:49pm.
Systems / Services Affected: G-Drive
Date / time: 01 December 2021, 14:30
We are currently receiving reports of issues accessing the G drive. The issues seem to only be affecting users who have mapped their G drive using the https://files.sussex.ac.uk/smbgroup pathway.
We are investigating this now and will publish updates as soon as possible.
IT Services change/incident number: 1158469
UPDATE: 1 Dec 2021 - 4:49pm
We are still currently investigating issues surrounding the Shared Storage Drive (G-Drive) and will provide an update tomorrow morning.
UPDATE: 2 Dec 2021 - 8:56am
Issues regarding the G drive were resolved around 10pm last night (01/12/2021).
Your G drive should automatically re-connect this morning but, if you are experiencing issues accessing the drive, please remove and re-map the drive.
