As a result of ongoing upgrades to IT infrastructure, the Sussex Estates and Facilities (SEF) email service has been down since Tuesday 26 October and no SEF staff have received any emails since that date.

Work is taking place to rectify this – and we apologise for the inconvenience this has caused. If your matter is urgent please contact Service Centre on x7777 and Security on x3333.

SEF is a partnership between the University of Sussex and Mitie, that provides facilities management services to the University - including cleaning, maintenance, transport and security.

The IT upgrade means that previous SEF email addresses have now changed to the following new Mitie format: Firstname.surname@mitie.com

Please see the new addresses for shared inboxes below:

Residential inboxes

• SEF.Northfield@mitie.com
• SEF.LewesCourt@mitie.com
• SEF.EastSlope@mitie.com
• SEF.StanmerCourt@mitie.com
• SEF.SwanBrig@mitie.com
• SEF.Parkhouses@mitie.com
• SEF.OffCampus@mitie.com

Finance inbox

• SEF.Accounts@mitie.com

Security inbox

• SEF.Security@mitie.com

Transport inbox

• SEF.Transport@mitie.com
• SEF.VisitorParking@mitie.com

Service Centre inbox

• SEF.ServiceCentre@mitie.com

Health & Safety inbox

• SEF.HealthSafety@mitie.com

Stores inbox

• SEF.Stores@mitie.com

Print Unit inbox

• SEF.PrintUnit@mitie.com

Information inbox

• SEF.Info@mitie.com

For any urgent issues relating to SEF services please telephone the relevant team. Updated email address information will be added to the SEF webpages in the coming days.

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