Target audience: All staff (Academic and Professional Services) with management responsibilities.

From time to time all managers will face conversations which they anticipate will be challenging and which they may feel ill-equipped to manage. Scenarios of this kind include addressing under-performance, tackling instances of unacceptable behaviour, investigating reports of bullying, giving developmental feedback, turning down employee requests, or dealing with sensitive personal issues.

This workshop will introduce a range of practical tools and techniques to support you to have meaningful and constructive conversations.

This workshop will cover:

• What can make conversations challenging and factors that can influence our behaviour/experience
• Tools and techniques to build your confidence around difficult conversations.
• A structure for approaching difficult conversations
• Practicing skills and sharing good practice guidelines.

Register on this workshop through LearnUpon. Please log in to LearnUpon first for this link to take you directly to there.

Read a guide of how to register on LearnUpon.

Organisational Development will email further details the day before the event.

Please let us know as soon as possible if you have any accessibility requirements regarding this staff development activity (e.g., hearing/visual impairment) so that we can do our very best to accommodate your needs.

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By: Staff Lyner
Last updated: Tuesday, 30 April 2024