Interserve is preferred bidder for facilities services at Sussex

The University of Sussex has announced Interserve, a leading support services and construction company, as its preferred bidder for facilities management services. This follows the detailed procurement process that began in May 2012. The new partner will take up full operational responsibility on campus from 1 January 2014.

The University aims to bring about a significant improvement in services, create a single coherent contract in place of the current mix of in-house and external contracts; and bring in a high-quality, experienced partner to deliver best practice systems, processes and technology as the University grows.

Services delivered will include cleaning, grounds maintenance, buildings management, portering, mailroom and postal services, security, car parking, waste management, health and safety support, estates project management and energy efficiency.

The agreement will see the University and Interserve working together to improve services and bring about additional investment and benefits such as:

  • Much improved helpdesk support to provide 24/7 access to all facilities management services
  • Improved processes, systems and training for staff to clear and explicit national standards.
  • Better, consistent and improved use of technology
  • Investment to improve energy efficiency and carbon management  to help meet our carbon management targets.
  • Investment to improve and enhance University estate
  • Part-time employment opportunities for Sussex students on campus and specific new graduate-level entry opportunities for Sussex graduates;
  • Up to six undergraduate placements each year, with bursaries for good performing students entering their final year and a place on a Graduate Scheme, subject to degree grades.
  • Three new apprenticeships every year of the contract, giving young people in the local area employment opportunities and giving the University a sustainable and highly skilled workforce for the future;
  • Commitment to good use of local businesses

John Duffy, University of Sussex Registrar and Secretary, said: “We are looking to a long-term development with Interserve, which will ensure that we are making best use of new technology, best-in-class systems and standards. The extensive dialogue process has meant that Interserve understands the University’s needs and our values. I know they will help us to retain and enhance our unique Sussex campus ethos."

“We are now looking forward to a smooth transfer of services in January so that our students, staff and visitors can start to enjoy the benefits of this new partnership.”

Interserve is one of the world's leading support services and construction companies, operating in the public and private sectors in the UK and internationally.  It provides facilities management and support services to people in their homes, schools, universities and hospitals and to a range of industrial environments, retail stores, financial institutions, museums, corporate offices, headquarters and business parks for leading UK businesses and organisations.


Bruce Melizan, Executive Director at Interserve, said: “At the core of our service is the delivery of effective transformation programmes that focus on people and processes to deliver outcomes effectively, improve services and add value.  We look forward to bringing that experience to support the University of Sussex in its ambitious plans for growth and development.”


Current facilities staff will transfer under TUPE (the Transfer of Undertakings (Protection of Employment) Regulations 2006), which provides protection to terms and conditions.

Rates of pay for transferring staff are not affected by this change. The University has already reached an agreement with local trades unions on pensions provision and provided assurances to staff in relation to core terms and conditions and access to campus services, such as sport, car parking and library. There are no redundancies involved  in the transfer.

The University announced in May 2012 that it was seeking to work with external partners for catering and for facilities management – the catering contract with Chartwells was agreed in August. They began providing services on campus in September.


Notes for editors
For all media enquiries please contact Rob Read, 07799 644 942 or Jacqui Bealing, 07540 673 625 or 01273 678888.   Email




By: Jacqui Bealing
Last updated: Tuesday, 15 October 2013