Managing Operations (N1582)

15 credits, Level 5

Autumn teaching

This module provides you with an understanding of how the fundamental principles of operations management can support the improvement of management performance in both public and private organisations.

During the module, you apply these principles to both manufacturing and service operations.

The module provides you with an understanding of the systemic and interactive nature of operations management problems and their relationship to the external environment.

You develop quantitative and qualitative analytical skills, through guided problem-based activities and case study analysis.

The content of the module covers:

  • operations strategy
  • designing operations
  • organisation design
  • planning and control
  • lean operations
  • project management
  • managing quality and continous process/product improvement
  • managing the supply chain
  • future direction of travel for operations management.


52%: Lecture
48%: Practical (Workshop)


70%: Coursework (Portfolio)
30%: Examination (Unseen examination)

Contact hours and workload

This module is 150 hours of work. This breaks down into 32 hours of contact time and 118 hours of independent study.

This module is running in the academic year 2019/20. We also plan to offer it in future academic years. It may become unavailable due to staff availability, student demand or updates to our curriculum. We’ll make sure to let our applicants know of such changes to modules at the earliest opportunity.