Student Engagement Officer (International) Ref: 5057

School/department: Student Experience Division
Hours: Part time hours considered up to a maximum of 0.6 FTE / 22 hours, on a job share basis.  Requests for flexible working options will be considered (subject to business need). 
Contract: Permanent 
Reference: 5057
Salary: Starting at £30,046 to £33,797 per annum, pro rata
Placed on: 15 December 2020
Closing date:  18 January 2021.  Applications must be received by midnight of the closing date. 
Expected start date: As soon as possible.

Job description

This vacancy is only open to those currently employed by the University.

We seek to appoint an individual who understands the needs of existing and prospective students and specifically international students. 

The Engagement and Enhancement Team is a new area of the Student Experience Division and focusses on supporting student attainment and success throughout University.  The team work on initiatives and programmes primarily but not solely outlined in our access and participation plan which aim to support unrepresented groups at the university and designed to retain students and support engagement, success and progression for all.

You will have knowledge of the higher education environment, and of the issues affecting international students specifically. You will have experience in supporting students through strategic and ‘on the ground’ interventions, using your skills in gathering and analysing insight to understand and respond to evolving need. You will have a good understanding of engagement theory and practice, and experience of capturing student voices, including through mechanisms that enable those who may not typically engage to be heard. You will have an understanding of the barriers to success facing international students specifically, and of working in partnership with staff, students and partners to develop initiatives that support students to thrive and to achieve their potential.

You will have excellent communication skills, ability to develop professional relationships with internal and external colleagues.  You will have proven supervisory or line management experience, and have been responsible for the successful development and delivery of projects or initiatives.

A strong team player, we are looking for a positive, pro-active individual who can be flexible and responsive as well as creative and innovative.  

Key Working relationships: Students from across the University, Connectors in co-creation roles, Director for the Student Experience, all academics and professional services within schools, Division of the Student Experience, Students’ Union, external partners (eg third sector advisory organisations, banks, transport / accommodation providers)

Please contact Wendy Tozer at and she can arrange an informal conversation with the Associate Director.

Download the full job description and person specification (reference number 5057) (PDF XKB)

How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal details and equal opportunties form [DOC 108.50KB]  and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]

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