Student Centre and Hub Manager Ref 7486
School/department: Student Experiential Services / Student Experience
Hours: Full-time or part-time hours considered up to a maximum 1FTE. flexible working options will be considered (subject to business need).
Salary: starting at £42,149 to £50,296 per annum, pro rata if part time
Placed on: 12 January 2022
Closing date: 06 February 2022. Applications must be received by midnight of the closing date.
Expected start date: As soon as possible
We are seeking to appoint an experienced, self-motivated and creative individual to join the Student Experiential Services team. With excellent customer service skills, you will have oversight and management of the new, flagship Student Centre, along with new online systems to support it in delivering streamlined and efficient services to students. You will be responsible for ensuring the smooth running of the Centre, liaising with multiple services and teams to ensure all students are able to access and benefit from the varied offer, and to make full use of the flexible facility this new space provides. You will have oversight of a number of online systems aimed at delivering on student choice, and improving service efficiency, to significantly improve the student experience. You will ensure staff teams are developed to make best use of systems, will develop and track achievement of performance and service level targets, analyse service level data, and use these to drive standards and inform continuous improvement in face to face and virtual service provision.
For an informal discussion please contact Sarah Lord Soares, email: S.Lord-Soares@sussex.ac.uk
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.
You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.
The University requires that work undertaken for the University is performed from the UK.
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How to apply
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You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.
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