Student Centre and Hub Manager Ref 10190
School/department: Student Experiential Services / Student Experience
Hours: Full-time or part-time hours considered up to a maximum 1FTE. Requests for flexible working options will be considered (subject to business need).
Location: Brighton, United Kingdom
Salary: starting at £43,414 to £51,805 per annum, pro rata if part time
Placed on: 04 January 2023
Closing date: 01 February 2023
Expected Interview date: As soon as possible
Expected start date: As soon as possible
We are seeking to appoint an experienced, self-motivated and creative individual to join the Student Experiential Services team. With excellent customer service skills, you will have oversight and management of the new, flagship Student Centre, along with a new online system to support it in delivering streamlined and efficient services to students. You will be responsible for ensuring the smooth running of the Centre, liaising with multiple services and teams to ensure all students are able to access and benefit from the varied offer, and to make full use of the flexible facility this new space provides. You will have oversight of a number of online systems aimed at delivering on student choice, and improving service efficiency, to significantly improve the student experience. You will ensure staff teams are developed to make best use of systems, will develop and track achievement of performance and service level targets, analyse service level data, and use these to drive standards and inform continuous improvement in face to face and virtual service provision.
For an informal discussion please contact Sarah Lord Soares: S.Lord-Soares@sussex.ac.uk
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.You can find out more about our values and our EDI Strategy, Inclusive Sussex, on our webpages.
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