Student Experience Senior Manager, Library Ref 8266

School/department: Library  
Hours: Full time or part-time hours considered up to a maximum of 1 FTE / 37.5 hours
Requests for flexible working options will be considered (subject to business need).
Contract: permanent 
Reference: 8266
Salary: starting at £42,149 to £50,296 per annum, pro rata if part time
Placed on:  12 April 2022
Closing date:  19 May 2022. Applications must be received by midnight of the closing date.
Expected Interview date: 27 May 2022
Expected start date: TBC

Job description

The library is entering an exciting phase with the development of a new Libraries Programme. This will deliver three connected projects, a new Library Pavilion as well as the development of our existing site and study spaces across campus. We are looking for an individual to work closely with the Library Management Team, to establish a culture that embraces change and supports continuous improvement.

You will play a lead role in the design and delivery our services and spaces, both virtual and physical, fully aligned with the University’s ‘Learn to Transform’ strategic priority area. You will be expected to participate fully in the Libraries Programme and in all the Projects.

Key to this post will be your leadership on the library’s teaching strategy and oversight of the delivery of information and digital literacy teaching for undergraduate and taught postgraduate students. You will also contribute to the University’s pedagogic approaches to the digital learning environment.

As we seek to transform our enquiry service, you will lead on the strategic development, ensuring all Library staff have the necessary skills and knowledge to support students with their education. We are looking for an outward focused individual who will work with key stakeholders from across the University, including the newly established Student Centre, as we contribute to Sussex’s strategic focus on student experience.

Identifying good practice within the sector and taking inspiration from other sectors, you will undertake innovative service design, gathering customer insight and using evidence-based techniques to inform decision-making.  You will lead on the user experience within the library and work collaboratively with students to co-create innovative service developments.

Please contact Suzanne Tatham for informal enquiries

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download job description and person specification Ref 8266 [PDF 116.18KB]

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page for further information

How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

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