Software Administrator x 2 Ref 8416

School/department: IT Services
Hours: Full time
Requests for flexible working options will be considered (subject to business need).
Contract: Permanent 
Reference: 8416
Salary: starting at £34,304 to £40,927 per annum, pro rata if part time
Placed on: 20 June 2022
Closing date: 07 July 2022. Applications must be received by midnight of the closing date.
Expected Interview date: To be confirmed
Expected start date: As soon as possible


Job description

The University of Sussex is a leading academic institution nestled in the beautiful South Downs, on the outskirts of Brighton. With staff and students from over 100 countries, we are a diverse and innovative environment, and one of the highest performing universities in the world.

Led by an award-winning Chief Digital Transformation Officer and inspirational leadership team, we are now embarking on an ambitious programme of transformational change. Over the coming years, this digital transition will be an ever-developing programme supported by senior stakeholders both financially and strategically. All of this is underpinned by major construction and estate renewal, an exciting programme of work to add thousands of accommodation spaces, and a network replacement project to install the latest digital infrastructure as part of the journey towards a fully data-enabled organisation.

We are moving to an agile world and need to take the organisation on the same journey; to be sector leading and to deliver a model of digital delivery fit for the coming years. As this programme gains momentum, we need more people to join us as we unpick our challenges and legacy systems and move towards meeting our potential.

The Software Administrator will support the day-to-day operation of the applications, products and services that fall within the scope of platform area, providing an escalation point for support activities to University staff and Students, monitoring and maintaining systems, and enabling the delivery of applications services that provide high levels of availability and quality of service.

In this role you will be expected to

  • Demonstrate expertise in a range of applications, products and services typically used in a UK Higher Education environment.
  • Investigate incidents and problems, and establish and implement approved resolutions and preventative measures.
  • Assist with technology and software product selection, contribute to recommendations.
  • Liaise with external suppliers, and stakeholders, to plan and implement routine maintenance for applications (such as patching and monitoring) and Business as Usual upgrades.

Please contact Peter O’Rourke, P.ORourke@sussex.ac.uk for informal enquiries.

For full details and how to apply see our vacancies page

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download job description and person specification Ref 8416 [PDF 204.06KB]

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

  •  This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact HRCompliance@sussex.ac.uk so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page for further information

How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to profservicesrecruitment@sussex.ac.uk

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.


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