Senior Reception Coordinator Ref 1417

Post Title:   Senior Reception Coordinator
School/department:  University of Sussex Business School 
Hours: Full time or part time hours considered up to a maximum of 36.5 hours per week. Requests for flexible working options will be considered (subject to business need).  
Contract: Fixed Term – 12 months, with secondment opportunity possible 
Reference:  1417
Salary: starting at £25,482 and rising to £29,515 per annum
Placed on:  1 July 2019
Closing date: 24 July 2019 (Amended). Applications must be received by midnight of the closing date.
Expected Interview date: by 2 August 2019
Expected start date: w/c 26 August 2019

Job description

The University of Sussex Business School is seeking to appoint a Senior Reception Coordinator to oversee the activities of a busy Reception office, that provides customer service and support to users and visitors of the University of Sussex Business School.  

The School has a portfolio of 30 regular degree courses across its five departments of Accounting and Finance, Management, Strategy and Marketing, Economics and SPRU (Science Policy Research Unit).

The post will lead the Reception team of 5 staff, ensuring the provision of a professional and proficient customer service to a diverse and international clientele.  You will oversee and delegate a varied workflow of administrative tasks, including receiving and processing student submissions, raising invoices, handling and distributing post, maintaining stationery stocks and other resources, reporting faults in the Jubilee building, organising travel and shipments plus many other projects as required.

The appointed post-holder will be a confident and competent supervisor with the ability to assess, prioritise and delegate a varied administrative workload. Experience of working in a busy, pressurised, customer-facing environment is essential and a strong commitment to consistently delivering the highest possible standard of service is expected.  Knowledge and understanding of HE, gained in a comparable role, is highly desirable.

The role holder will be responsible for,

  • the line-management of five staff
  • demonstrating a proactive approach coordinating a range of building-related issues, and
  • playing a leading role on health and safety across the school

Download job description and person specification Ref 1417 [PDF 111.19KB]

How to apply

Download our professional services application form [DOC 183.00KB] and personal details and equal opportunities form [DOC 162.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]

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