Senior Market Research Manager Ref: 9390

School/department:  Marketing in the Division of Communication, Marketing and Advancement
Hours: Full time hours considered up to 1FTE (part time hours considered up to a minimum of 0.8 FTE).Requests for flexible working options will be considered (subject to business need). Hybrid working 50:50 working from office and home.
Contract: Permanent
Reference: 9390
Salary: starting at £43,414 to £51,805 per annum, pro rata if part time
Placed on: 30 August 2022
Closing date: 11 October 2022. Applications must be received by midnight of the closing date.
Expected Interview date: To be confirmed
Expected start date: To be confirmed


Job description

Are you seeking to further your career in higher education market research?

The University of Sussex is seeking an accomplished and experienced HE market research professional to lead our market research team. 

You will determine market research priorities to inform marketing and University-wide strategies, as well as developing and improving our market research processes.  This varied and interesting role provides the opportunity to work collaboratively with Marketing experts, as well as supporting academics and Professional Services colleagues across the University.

You’ll lead on high-profile strategic research such as creative user testing on brand projects, the Acceptor/Decliner survey, market and competitor reviews, event evaluation and research to support the development of new courses, making recommendations to senior management and providing expert advice to formal committees.

You will lead a small market research team, and reporting to the Associate Director of Strategic Marketing, will be a pivotal part of the wider University Marketing team, at an exciting time for marketing in the Higher Education sector.

Excellent analytical skills, initiative and the ability to communicate effectively, both orally and in writing, are essential, as is the ability to interpret data and excellent IT skills. A relevant degree or equivalent work experience is essential and a recognised qualification in marketing or market research would be desirable.

The post holder will be responsible to the Associate Director of Strategic Marketing for the delivery of agreed market research projects.

Key working relationships include:

Associate Director of Strategic Marketing, Market Research Manager and Market Research Officer, Marketing Managers, Head of UK Recruitment, Head of International Recruitment, Heads and Deans of Schools and other school staff, Head of Admissions and Head of Planning.

The Marketing Team is comprised of staff with expertise in CRM, Market Research, Digital and Brand Marketing and Marketing planning and delivery.

We’re a friendly and professional team who aim to provide a high quality service to the Academic Schools of the University and other Professional Services.  You will be joining us at an exciting time for marketing in higher education and especially for Sussex.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download job description and person specification Ref 9390 [PDF 138.84KB]

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact HRCompliance@sussex.ac.uk so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page for further information.


How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to profservicesrecruitment@sussex.ac.uk

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.


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