Residential Community Coordinator REF 1478

School/department: Campus & Residential Support, Student Services Division
Hours: Full time. Requests for flexible working options will be considered (subject to business need). For further details regarding flexible working please follow this link -
Contract: Fixed term – 23 month contract, Live-In
Reference: 1478
Salary: starting at £21,414 and rising to £24,771 per annum
Placed on: 3 July 2019
Closing date: 17 July 2019.  Applications must be received by midnight of the closing date. 
Expected interview date: 2 August 2019
Expected start date: Negotiable

Job description

A vacancy has arisen for the post of Residential Community Coordinator within the Student Experience Division of the University of Sussex. The post holder will be responsible for assisting the Campus & Residential Support Management team in providing pastoral care and out of hours support to students in University managed accommodation. 

The post includes conflict resolution, crisis response and office hours at a busy information desk so excellent interpersonal skills are important.

The post holder will be part of a rotating shift pattern so a flexible approach to work patterns is essential. Also, the post holder will be required to be part of an out-of-hours duty rota and therefore may be called upon to respond to urgent issues or follow up on potential welfare concerns during evenings, nights and/or at weekends. To facilitate this aspect of the role the successful applicant will be offered a package with the expectation that they will live in on-campus University managed accommodation in a self-contained accommodation.

The person we are looking for should have a sincere interest and understanding of the needs of students, and be able to communicate effectively with residents, university staff and external bodies both orally and in writing.

Download job description and person specification Ref 1478 [PDF 146.13KB]

How to apply

Download our professional services application form [DOC 183.00KB] and personal details and equal opportunities form [DOC 162.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]