Reception Coordinator Ref 7397

School/department:  University of Sussex Business School  
Hours: Part time hours considered up to a maximum of 0.6 FTE. Requests for flexible working options will be considered (subject to business need). 22.5 Hours per week, Monday to Wednesday 9am – 5pm. (Possibility to be flexible on days)
Contract: Fixed term Maternity Cover until January 2023
Reference:  7397
Salary: starting at £22,254 to £24,871 per annum, pro rata if part time
Placed on:  20 December 2021
Closing date:  01 February 2022.   Applications must be received by midnight of the closing date.
Expected Interview date: TBC
Expected start date: 14 February 2022.

Job description

We are seeking to appoint an experienced, well–organised Reception Coordinator to work as member of a busy School Reception Team.  The post-holder will be an excellent communicator with the ability to deliver a high level of customer service to a diverse and international clientele.

The post is part of the Reception Team within the School, and would involve providing excellent customer service in a front-line position dealing with personal callers to Reception face-to-face, handling telephone enquiries, and responding to enquiries by email to the School's main Inbox.

The role will also involve a number of specific administrative areas of responsibility, such as raising and following up purchase orders, fault reporting, organising travel and shipments for senior members of staff, and running and analysing web reports.

The successful applicants will be confident and competent coordinators with the ability to assess, prioritise and sometimes delegate a varied administrative workload. 

Experience of working in a busy, occasionally pressurised, customer-facing environment is essential and a strong commitment to consistently delivering the highest possible standard of service is expected. The appointed post holders will have the ability to show initiative, flexibility and be able to communicate effectively, both orally and in writing. 

Please ensure you evidence against all the criteria in the Person Specification on the “Additional information in support of your application” page of your application form.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download job description and person specification Ref 7397 [PDF 132.44KB]

The University requires that work undertaken for the University is performed from the UK. 

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How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

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