Reception Coordinator x 3 (Fixed Term) Ref 2339

School/department: University of Sussex Business School 
Hours: Full time or part time hours considered up to a maximum of 36.5 hours per week. Requests for flexible working options will be considered (subject to business need). Monday to Friday 9am – 5pm
Contract: Fixed term until 15 May 2020 with the possibility to be extended
Reference:  2339
Salary: Starting at £21,814 and rising to £25,217 per annum
Placed on: 2 December 2019 
Closing date:  7 January 2020. Applications must be received by midnight of the closing date. 
Expected interview date17 January 2020
Expected start date: ASAP

This role was previously advertised, closing on 11 November 2019. Previous applicants need not apply

Job description

We are seeking to appoint three experienced, well–organised Reception Coordinators to work as members of a busy School Reception Team. The post-holders will be excellent communicators with the ability to deliver a high level of customer service to a diverse and international clientele.

The post is part of the Reception Team within the School, and would involve providing excellent customer service in a front-line position dealing with personal callers to Reception face-to-face, handling telephone enquiries, and responding to enquiries by email to the School's main Inbox.

The role will also involve a number of specific administrative areas of responsibility, such as raising and following up purchase orders, fault reporting, organising travel and shipments for senior members of staff, and running and analysing web reports.

The successful applicants will be confident and competent coordinators with the ability to assess, prioritise and sometimes delegate a varied administrative workload.

Experience of working in a busy, occasionally pressurised, customer-facing environment is essential and a strong commitment to consistently delivering the highest possible standard of service is expected. The appointed post holders will have the ability to show initiative, flexibility and be able to communicate effectively, both orally and in writing.

Download job description and person specification Ref 2339 [PDF 223.73KB]

How to apply

Download our professional services application form [DOC 183.00KB] and personal details and equal opportunities form [DOC 162.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]

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