Reception Coordinator x 2 (Fixed Term) Ref 2339
School/department: University of Sussex Business School
Hours: full time or part time hours considered up to a maximum of 1.0 FTE. Requests for flexible working options will be considered (subject to business need). 36.5 hours per week, Monday to Friday 9am-5pm.
Contract: fixed term until 15th May 2020
Salary: Starting at £21,814 and rising to £25,217 per annum
Placed on: 16 October 2019
Closing date: Monday 11 November 2019. Applications must be received by midnight of the closing date.
Expected interview date: Monday 18 November 2019
Expected start date: ASAP
We are seeking to appoint two experienced, well–organised Reception Coordinators to work as members of a busy School Reception Team. The post-holders will be excellent communicators with the ability to deliver a high level of customer service to a diverse and international clientele.
The post is part of the Reception Team within the School, and would involve providing excellent customer service in a front-line position dealing with personal callers to Reception face-to-face, handling telephone enquiries, and responding to enquiries by email to the School's main Inbox.
The role will also involve a number of specific administrative areas of responsibility, such as raising and following up purchase orders, fault reporting, organising travel and shipments for senior members of staff, and running and analysing web reports.
The successful applicants will be confident and competent coordinators with the ability to assess, prioritise and sometimes delegate a varied administrative workload.
Experience of working in a busy, occasionally pressurised, customer-facing environment is essential and a strong commitment to consistently delivering the highest possible standard of service is expected. The appointed post holders will have the ability to show initiative, flexibility and be able to communicate effectively, both orally and in writing.
How to apply
You must email your completed application, and personal details and equal opportunities form, to firstname.lastname@example.org
You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.
You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.