Finance Service Desk Supervisor Ref 2631

School/department: Finance
Hours: Full time. Due to the responsibilities of the role this is a full time post however candidates proposing equivalent job share
arrangements are welcome to apply (subject to business need)
Contract: Permanent
Reference: 2631
Salary: Starting at £30,046 and rising to £33,797 per annum
Placed on: 18 November 2019
Closing date: 03 December 2019. Applications must be received by midnight of the closing date. 
Expected interview date: TBC
Expected start date: ASAP

Job description

The University is seeking to recruit a Finance Service Desk Supervisor to join the friendly and committed team in our innovative and expanding Finance Service Desk.

The Service Desk delivers a high quality and trusted user support and enquiry management service for approximately 2500 University staff. It provides them with effective telephone and email support in working with finance systems, process and policy , as well as offering face to face training and development when required.

This essential service is key in ensuring the effective day to day running of the University’s financial operations, increasing financial literacy and accountability across all levels of staff and in driving further improvements to finance systems and services through the diagnosis of underlying issues and scoping of improvements.

If you are IT literate with a background in finance, are a confident communicator who enjoys solving problems and have a dedicated approach to excellent customer service, we want you to join our team.

Download job description and person specification Ref 2631 [PDF 61.01KB]

How to apply

Download our professional services application form [DOC 183.00KB] and personal details and equal opportunities form [DOC 162.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email (don't use a web-based upload/weblink service) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

Download our terms and conditions summary for Clerical and Related Staff Terms and Conditions [DOC 35.00KB]

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