Finance Service Desk Officer Ref 9203

School/department: Finance
Hours: Full Time or part time hours considered up to 36.5 hours per week.
This post has been designated as a hybrid worker role, with an equal split between campus and remote working. Further requests for flexible working options will be considered (subject to business need).
Contract: Permanent
Reference: 9203
Salary: starting at £27,131 to £31,411 per annum, pro rata if part time
Placed on: 05 August 2022
Closing date: 23 August 2022 Applications must be received by midnight of this date.
Expected Interview date: Week commencing 05 September
Expected start date: As soon as possible

Job description

The University of Sussex is a dynamic, innovative, top 50 university. With a campus based in the South Downs National Park but just a few minutes from the city of Brighton and Hove, it provides an excellent working environment in a remarkable setting, combined with all that the city has to offer.

Creative thinking, intellectual challenge and collaborative working are fundamental to a Sussex education and that is reflected in our workplace too. This is an exciting chance to join a team working at the centre of the University.

The University is seeking to recruit an Finance Service Desk Officer to join the friendly and committed team in our innovative and expanding Finance Service Desk.

The Service Desk delivers a high quality and trusted user support and enquiry management service for approximately 2500 University staff. It provides them with effective telephone, online and email support in working with finance systems, process and policy , as well as offering face to face training and development when required.

This essential service is key in ensuring the effective day to day running of the University’s financial operations, increasing financial literacy and accountability across all levels of staff and in driving further improvements to finance systems and services through the diagnosis of underlying issues and scoping of improvements.

If you have experienced in customer support, are a confident communicator who enjoys solving problems and have a dedicated approach to excellent customer service. If you have a good understanding of finance processes and is IT literate we want you to join our team.

Please contact Leah Pillay, 07273 678421 for informal enquiries.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download the full job description and person specification (reference number 9203) (PDF 209KB)

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page for further information

How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.

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