Assistant Finance Service Desk Manager Ref 8757

School/department: Finance  
Hours: Full Time or part time hours considered up to 1FTE.
This post has been designated as a hybrid worker role, with an equal split between campus and remote working. Further requests for flexible working options will be considered (subject to business need).
Contract:  Permanent 
Reference: 8757 
Salary: starting at £30,497 to £34,304 per annum, pro rata if part time
Placed on: 06 June 2022
Closing date: 28 June 2022. Applications must be received by midnight of the closing date.
Expected Interview date: to be confirmed
Expected start date: to be confirmed


Job description

The University of Sussex is a dynamic, innovative, top 50 university. With a campus based in the South Downs National Park but just a few minutes from the city of Brighton and Hove, it provides an excellent working environment in a remarkable setting, combined with all that the city has to offer.

Creative thinking, intellectual challenge and collaborative working are fundamental to a Sussex education and that is reflected in our workplace too. This is an exciting chance to join a team working at the centre of the University.

The University is seeking to recruit an Assistant Finance Service Desk Manager to join the friendly and committed team in our innovative and expanding Finance Service Desk.

The Service Desk delivers a high quality and trusted user support and enquiry management service for approximately 2500 University staff. It provides them with effective telephone, online and email support in working with finance systems, process and policy , as well as offering face to face training and development when required.

This essential service is key in ensuring the effective day to day running of the University’s financial operations, increasing financial literacy and accountability across all levels of staff and in driving further improvements to finance systems and services through the diagnosis of underlying issues and scoping of improvements.

If you have experience in customer support, are a confident communicator who enjoys solving problems and have a dedicated approach to excellent customer service, enjoy people management and motivating the team and are IT literate we want you to join our team.

Please contact Leah Pillay l.pillay@sussex.ac.uk, 07273 678421 for informal enquiries.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

You can find out more about our values and our EDI Strategy,  Inclusive Sussex, on our webpages.

Download job description and person specification Ref 8757 [PDF 251.31KB]

The University requires that work undertaken for the University is performed from the UK. 

Visa Sponsorship Queries:

  • This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact HRCompliance@sussex.ac.uk so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our Skilled Worker Visa Information page for further information

How to apply

Download our professional services application form - Dec 2020 [DOC 203.00KB] and Personal Details and Equal Opportunities Form [DOC 119.50KB] and fill in all sections.

You must email your completed application, and personal details and equal opportunities form, to profservicesrecruitment@sussex.ac.uk

You should attach your application form and all documents to the email in PDF format (we are unable to accept applications as google.docs or .pages) and use the format job reference number / job title / your name in the subject line.

You can also send your application by post to Human Resources Division, Sussex House, University of Sussex, Falmer, Brighton, BN1 9RH.


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