Technology Enhanced Learning at Sussex

Frequently Asked Questions (FAQs)

Select from the sections below to reveal the question and answers. Additional FAQs regarding policy for e-submission and e-feedback are available on the Academic Development and Quality Enhancement web pages.

> FAQs about submitting your work
> FAQs about the Turnitin Similarity Report
> FAQs about your marks and feedback

FAQs about submitting your work
How do I submit my work for e-submission?

For guidance on e-submission, please see the support web page for e-Submission and resubmission.

How do I know which assessments require e-submission?

The easiest way to check which assessments are included for e-submission is to check your 'Assessment Deadlines and Exam Timetable' in Sussex Direct, this will display all of your assessment deadlines and will display an 'e-submission' button next to any assessments which are to are included for e-submission. You can also check the 'Assignments' pages in your Canvas modules to see which assessments have an online submission point. Further information regarding assessments included for e-submission and e-feedback is provided on the Academic Development and Quality Enhancement website.

Where do I go to upload my work for e-submission?

You can submit your work within the relevant module on Canvas. Select the 'Assignments' link on the left-hand side of your module site to view a page listing the assessments identified as requiring electronic submission including details of the due date and submission requirements. For guidance, please see the support web page for e-Submission and resubmission.

What types of file will be accepted for e-submission?

For assessments which require a submission through Turnitin; Microsoft Word (DOC and DOCX), Plain text (TXT), Rich Text Format (RTF), Portable Document Format (PDF), OpenDocument Text (ODT) and Hangul Word Processor file (HWP). Please see the accepted file types and sizes web page for further guidance.

For assessments which require a submission through Canvas; any type of file can be submitted to the system, however, please refer to instructions from your tutor which may be specific to the assessment.

For assessments which require a portfolio for Mahara; a single portfolio created using the Mahara e-portfolio system can be submitted. A portfolio can consist of either a single page or collection of multiple pages; a page may contain a mixture of digital content which can be submitted electronically.

What is the maximum file size accepted for e-submission?

For assessments which require a submission through Turnitin, submissions must be below 40MB and less than 400 pages in length. Files that are password protected, encrypted, hidden, system files, or read only files cannot be uploaded or submitted to Turnitin. Please see the accepted file types and sizes web page for further guidance.

For assessments which require a submission through Canvas (without Turnitin), this route can accept multiple files and larger files (over 1 gb), however the settings may vary per assignment depending on how it has been set up. Please refer to the instructions on the assignment page and guidance from your module convenor or tutor.

For assessments which require a portfolio for Mahara, please refer to your module convenor or tutor for instructions as this may vary depending on the assessment.

What happens if I submit the wrong file?

You can view the latest file which you have submitted for a specific assessment by returning to the assignment page in your module in Canvas where a web link to ‘download’ your submitted file will be provided. If the assessment due date hasn’t passed then you will have the option to resubmit a new file. Please see the video on the e-Submission and resubmission web page for further guidance on resubmitting your work.

Further information regarding University policy is provided on the Academic Development and Quality Enhancement website.

What happens if I submit a file which is the wrong type or size?

Canvas will prevent your submission from completing and present a message to inform you that the file is either the wrong size or format, you will then have another opportunity to submit a different file (assuming you are still within the submission deadlines). Please see the video on the e-Submission and resubmission web page for further guidance on resubmitting a file.

How many times can I submit work for e-submission?

You will have the ability to submit updated versions of your assessment up until the due date – there is no limit on this. Only one version can exist at any time. Resubmission is not possible after the due date has passed and anything submitted up to that point will be marked, therefore only submit work you would be happy to have marked. Please see the information on resubmitting your work on the following web page.

If you want to check drafts in Turnitin there is a standalone checking site, more information can be found on the Canvas Checking Site. Please note, do not use the checking site to submit your final submission, this will still need to be done through the appropriate assignment page. Work submitted through the checking site will not be marked or be accesible by your tutors, it is for your reference only. If you don't have access to the checking site or declined the invitation to the site, please contact us by email to tel@sussex.ac.uk

 

Please refer to the information on the Academic Development and Quality Enhancement web pages to find out more about submission policy.

Can I upload an assessment after the due date?

You will be able to upload an assessment after the due date as long as it is within the period of permissible lateness and if no previous submission is present. Submissions made during this period can only be uploaded once. Resubmissions are not permitted. 

Please refer to the information on the Academic Development and Quality Enhancement web pages to find out more about late submissions and lateness penalties.

How does this affect submissions from students who are eligible to use a dyslexia sticker?

If the Student Support Unit has assessed you as eligible for having dyslexia stickers, you should have been sent an electronic version to attach to your e-submission.

How will I know my submission has uploaded successfully?

For assessments submitted through Canvas TurnItIn, select the 'Assignments' link on the left-hand side and select the assessment you attempted to submit. A successful submission will appear listed on this screen with file title and date uploaded. You should also see buttons to resubmit your assignment, download a copy of your assignment and download a pdf receipt (containing the date and time of submission and a submission reference number).

For assessments submitted through Canvas Online, select the 'Assignments' link on the left-hand side and select the assessment you attempted to submit. A successful submission will show a ‘Submitted!’ message on the right-hand side, with the date and time of submission, and a link to download the assignment.

For assessments submitted through Mahara, visit the Pages and collections page on Mahara. A successful submission appears in yellow and is locked for editing. Select the three dots in the bottom right corner of the portfolio to view the date and time the portfolio was submitted.

   

FAQs about interpreting Turnitin Similarity
What is a Turnitin Similarity?

Turnitin compares the text within submitted documents against a vast (but not exhaustive) database of online sources to identify matching text and original sources, the results are then presented in an online report. Please see the Understanding Turnitin Similarity web page for further guidance.

What is a Similarity Index and how is it calculated?

The Similarity Index is a score which represents the percentage of matched text in the similarity check against the volume of overall text contained in the submitted document. This score does not in itself indicate that the submission contains plagiarism as Turnitin will match text as 'similar' for a variety of reasons, this will include:

  • Quotes and citations.

  • Commonly used phrases and terminology.

  • Essay questions and document templates.

  • Names of people, places, artefacts or publications.

Further investigation and interpretation of the matches highlighted in the report is essential to ensure that appropriate referencing practices and use of sources has been applied.

Guidance on using and understanding Turnitin Similarity and Similarity Index is available on the Understanding Turnitin Similarity web page.

Which browsers are currently supported by Turnitin?

Turnitin currently supports usage in the latest and one previous version of the following browsers: FirefoxChromeSafari and Microsoft Edge. The latest version of Internet Explorer 11 is also supported.

Safari users may experience a permissions issue. See 'How do I resolve problems with Safari and Canvas' FAQ for instructions.

When will I be able to view my Turnitin Similarity Report?

Following the submission of your file, you will be able to view your similarity report up to the due date for the assessment. Turnitin state that Similarity Reports for an average paper of 1000 words will be generated in approximately 10 minutes but may take longer for larger files and at peak times may take up to 24 hours. Resubmitted files will take up to 24 hours for the report to be processed. Please see the video on the Understanding Turnitin Similarity web page for further details.

Can I apply any filters to the Turnitin Similarity Report?

By default, the Similarity Report is set system wide to exclude the bibliography and small matches of less than 4 words when calculating the Similarity Index.  Within the Turnitin Document Viewer, you will have the ability to apply additional filters via the Filters and Settings option to exclude quoted material and adjust the setting for the ‘Exclude matches that are less than’ setting. Once applied the Similarity Index may change and this will be saved. Note any additional filters which you apply are only applicable your view of the Similarity Report and will not apply to the view for staff marking your paper. Guidance on how to adjust these filters is available from the Interpreting your Similarity Report web page.

Can I exclude specific matched sources used to calculate the Turnitin Similarity Report Similarity Index?

This feature is only available to staff marking your paper. Staff will have the option can exclude a source from the Similarity Report and Similarity Index calculation. The Similarity Index will be recalculated and this may give a clearer picture of the originality of the work. Any changes which have been applied by staff will be made visible to you on the Similarity Report once marks have been released and feedback returned.

What sources does Turnitin check when generating the Similarity Report?

Turnitin compares submitted work with a database of over 45+ billion pages (including archived internet pages), a growing repository of student submissions (over 300 million) and an extensive range of academic/commercial journals and professional publications. The Similarity Report is checked against a vast, but not an exhaustive range of sources.

Will Turnitin match images and diagrams?

Turnitin can only match text-based sources. Images, diagrams and figures may be included within a document but these will not be matched. Text in tables will be matched as long as they are not images.

 

FAQ’s about accessing your marks and feedback
How can I access my marks and feedback?

Your marks and feedback will be available through the 'Module Progress and Feedback' section of your 'Study Page' in Sussex Direct; click on the 'View marks and feedback' link in the 'Assessment' column. See the following web page on viewing your feedback for more information.

What is Turnitin Feedback Studio?

Turnitin facilitates online marking of student writing and allows the marker to annotate directly onto the document using Text, Bubble or QuickMark comments, leave typed or audio general feedback, and grade using a Rubric or Grading Form. This will be used to provide feedback for assessments which require a file for Turnitin to be submitted.

Which browsers are currently supported by Turnitin?

Turnitin currently supports usage in the latest and one previous version of the following browsers: FirefoxChromeSafari and Microsoft Edge. The latest version of Internet Explorer 11 is also supported.

Safari users may experience a permissions issue. See 'How do I resolve problems with Safari and Canvas' FAQ for instructions.

Why is my mark in Turnitin different to my mark in Canvas and Sussex Direct?

Your mark as displayed in Turnitin will reflect the grade which has been given by the marker. Whilst your mark in Sussex Direct will display your final mark which may vary depending on whether penalties or adjustments to your grade have been applied.

For more information on penalties and adjustments, please view the information on the Academic Development and Quality Enhancement web pages.

If the FAQ section and resources have not supplied the answer to your question, contact the Technology Enhanced Learning team at tel@sussex.ac.uk.

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