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Overall student satisfaction at Sussex above the sector, but more work to do

Student satisfaction at the University of Sussex continues to remain above the sector average, following the release of the National Student Survey (NSS) results for 2017.

Overall 88% of Sussex students confirmed they are happy with their experience – a figure that is more than 3% above the sector average. The survey places Sussex in the top quartile of the 110 multi-faculty universities, at ranked position 24.

The annual poll of student opinion has highlighted some exceptionally high-performing subjects at Sussex, with 100% satisfaction for Human and Social Geography, Physical Geography and Biology. In addition, other subjects where satisfaction was more than 4% above the sector subject average included: Economics, Politics, Anatomy (Neuroscience), Chemistry, Psychology, Philosophy, Drama, English and Media. Brighton and Sussex Medical School (BSMS) received an overall satisfaction of 99%.

The University also scored particularly well for Organisation and Management, ranked at 14 out of 110 universities.

Commenting on the results, Vice-Chancellor Adam Tickell said: “It’s pleasing to know that students at Sussex are on the whole more satisfied with their experience here when compared to the majority of other institutions. The outstanding scores for many subjects, and in particular geography and biology, are something for those staff involved to be incredibly proud of.

“However, we are not in a position to be complacent – and it’s imperative that we really listen to what students are telling us via the NSS and most importantly, to respond.

“There are certain NSS categories which have confirmed what we have already acknowledged - that there are some much-needed improvements we must make to the day-to-day running of the University, which is impacting on the experience our students are having.

“We need to do much more to improve assessment and giving feedback, as well as essential services such as technical resources.

“Our students are also telling us they want to feel a stronger sense of the Sussex community.

“A concerted effort to make strides in these areas and others will be necessary to improve on our ranking in future years and ensure that we are providing our students with the very best experience whilst they are studying with us.”

Response rates for this year’s survey were lower than in previous years, which was largely due to a boycott campaign from the Students’ Union. The final response rate for Sussex was 61%, compared to a response rate for England of 67%.

The NSS is run by the Higher Education Funding Council for England (HEFCE) and asks all final-year undergraduate students across the UK for their views on their university experience. The full results will be published in early September on the Unistats website, which gives future university students advice on where and what to study.

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Posted on behalf of: University of Sussex
Last updated: Wednesday, 9 August 2017