Student Life Centre

Crisis

Unfortunately we can all experience circumstances in our lives that are particularly troubling, overwhelming or disturbing. You may need support at those times.

You can speak to an Advisor at the Student Life Centre if you experience a crisis. You can contact us for support, advice and information to help you cope with whatever you are going through.

Examples of the kinds of crisis that students seek support from an Advisor include:

  • bereavement
  • being the victim of a crime
  • relationship breakdowns
  • suicidal feelings
  • particularly worrying mental health crises such as a panic attack or paranoid thoughts.

Even if you feel that your concern is too small it may be helpful for you to come to see us. For example, it can be an upsetting experience to find out that you have not passed an assessment. Or you may have had an argument with someone close to you and need somewhere to go to calm down and reflect on what was said.

Sometimes it might be that someone you care about, such as a friend, flatmate or classmate is in crisis. Students often come to the Student Life Centre for guidance on how best to support someone else and for a space to talk through their own emotional response to this.

The Advisors at the Student Life Centre are trained to help you deal with a broad range of issues. We can also provide information about specialist sources of support. You can expect to meet with an Advisor in a private room and be listened to with sensitivity, empathy and without judgement. If you come to our drop-in we will do our best to see you as soon as we can, although at busy times you may need to wait for the Advisor on duty to become available.

Depending on your concern some of the things we may discuss with you are

  • Ways to cope with how you are feeling
  • Whether you need to speak to a GP urgently
  • Whether you want to contact an emergency service such as the police or A&E, a Sexual Assault Referral Centre (SARC), or the Mental Health Rapid Response service
  • Applying for exceptional circumstances if an assessment is affected
  • What follow-up support would be helpful for you

Out of hours help

Always call 999 in an emergency – or call security 01273 873333 if you are on campus.

If you need to speak to someone outside of Student Life Centre office hours (Mon-Fri 9-5) , the following numbers provide 24 hours support 7 days a week, 365 days a year.

Campus Security (if you are on campus)

In an emergency call 01273 (87) 3333.

If it is not an emergency but you need support call 01273 (67) 8234

The security team can contact a member of the residential services welfare team if you need urgent welfare support out of office hours.

Off campus

Mental Health Rapid Response: 0300 304 0078

If you are worried you cannot keep yourself safe or are a risk to others, or you are worried about someone else who could be a risk to themselves or others.

Samaritans 116 123

If you need to talk to someone about whatever is troubling you.

NHS 111

If you are worried about your physical or mental health but you are not sure it is an emergency

Keeping Safe

There are some ways you may be able to reduce the risk of being a victim of a crime. The Suzy Lamplugh trust publishes a leaflet with tips for keeping safe as a student. There is also further information about safety here.