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Updating students on their education and feedback

Professor Kelly Coate, Pro Vice Chancellor for Education and Students

Today (16 July), Pro-Vice-Chancellor for Education and Students, Kelly Coate, sent her regular weekly email to all Undergraduate and Postgraduate Taught students.  You can read the full email here:

Dear all students

I hope all is well.

Although most undergraduates are out of term time, I know that our post-grads are continuing to work hard on their studies.  So amongst other things, I’d like to take the time to remind you all of the various academic and student support services that continue throughout the year for all our students.

The Library continues to offer a remote service and if you need any support with accessing learning materials or research you can contact Library staff easily via Library Chat, Monday to Friday between 9am to 5pm.

If you require one-to-one remote support from a member of the Library staff, you can book a time using this online form.  If you have any other questions you can access a list of common questions here.  And if you can’t find the answer to your questions you can email and a member of the team will get back to you.

For any questions about your course, your School office will be able to help you and it’s easy to find your School Office’s remote contact details here.

We understand that the impact of COVID-19 may have had an impact on your financial situation, and the University’s Student Funding team is here to provide advice, guidance and practical support on financial matters.  Two key services that students who are experiencing financial difficulties may wish to discuss with the team are short term, interest free Emergency Loans and The Hardship Fund.

Thanks to donations from our Alumni, University staff members and friends of Sussex, the Hardship and Mental Health Support Funds have been increased – to help more students receive the support they need.

I’m really pleased to let you know that over £167,000 has been given towards these funds from 510 supporters, including Santander.  This means that we can help more students than before – so please do reach out to the Student Funding Team for advice if you are encountering financial hardship.

In addition to the Student Hardship Team’s support, all of our University support services, including: the Student Life CentreStudent Support UnitCounselling ServiceCareers and Employability Centre and International Student Support continue to offer online services should you need them.

Please do reach out to them if you have any issues – no matter how big or small they may be – the University remains committed to supporting you in any way that it can.
Don’t forget to regularly look at the Student Hub for new information about how we are putting in place many measures to make sure that the term starts smoothly for all our students in September.  This includes making sure that students who can’t get back in time due to travel restrictions or other reasons will be supported with remote learning, so they are not missing out on their learning before returning to Sussex.

Finally, whether you are continuing your studies, or enjoying a break over the summer, you may find yourself at a loose end, so if you’re looking for interesting free activities you can do remotely from home please take a look at the regular updates to our ‘Things to do’ pages on the Student Hub.
With best wishes


Kelly Coate
Pro-Vice-Chancellor for Education and Students

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By: Harvey Atkinson
Last updated: Thursday, 16 July 2020

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