Sussex Regional Access Centre

Welcome

The Sussex Regional Access Centre (SRAC) will be closing on 31 July due to proposed changes in the way that the Student Finance England will operate the Needs Assessment element of the Disabled Students Allowance provision.

 

 

 

FAQ

General

Why is SRAC closing?

The Student Loans Company(SLC) are making changes to the way in which Disabled Students Allowance (DSA) services will be delivered. Rather than small providers, such as SRAC, Needs Assessment services will be delivered by one large supplier for the SouthEast and SouthWest zone. The supplier will also be responsible for providing Assistive Technology training and equipment. As a small local provider, the University are not in a position to make provision for such a large operation and is unable to offer the full range of services that SLC require. The University has therefore decided to close SRAC at the end of the academic year.

When will the new service provision commence?

SLC aim to have awarded the new contracts for services before September 2022. They anticipate a phased roll out of the new service provision from this time, but dates have not been set for the SouthEast and SouthWest zone. Until the new provision is in place, students will continue to access DSA Needs Assessment services through existing providers.

When is SRAC closing?

SRAC will conduct DSA Needs Assessments and Review of Needs appointments up until Friday 17th June 2022. The service will continue to run for queries and advice up until the last day of service on 29th July 2022.

Staff

Where can students get a DSA Needs Assessment after SRAC has closed?

DSA Needs Assessment services are still available via other providers, as has always been the case, and students can choose from a number of local assessment providers. See https://www.gov.uk/disabled-students-allowances-assessment-centre to find a local assessment centre.

What about students who have had their assessment at SRAC but need a Review of Needs?

For students who require minor adjustments to their DSA, their Disability Advisor will be able to request this from SLC. If a full Review of Needs is required, because the student has had a break in study or because they have a new condition, SLC will advise the student to attend an alternative Assessment Centre.

Students

Where can I get a DSA Needs Assessment after SRAC has closed?

DSA Needs Assessment services are still available via other providers, as has always been the case, and you can choose from a number of local assessment providers. See https://www.gov.uk/disabled-students-allowances-assessment-centre to find a local assessment centre.

I have had my Needs Assessment at SRAC but need a Review of Needs?

If you require minor adjustments to your DSA, such as additional support hours, your Disability Advisor at the University will be able to request this from SLC. If a full Review of Needs is required, because you have had a break in study or because you have a new condition, email DSA_team@slc.co.uk who will advise you to attend an alternative Assessment Centre.

My equipment is no longer working – how do I get this sorted?

You will need to contact the company who supplied your equipment. If you are no sure who this is, details will be on the DSA notification from Student Finance that you received. Your Disability Advisor will be able to help you with this.

Opening times

Sussex Regional Access Centre will no longer be offering DSA Needs Assessment or Review of Needs appointments after Wednesday 15th June 2022.

We will continue to respond to queries, and provide services remotely during our published opening hours until 29th July 2022.

  • Monday 9.00am - 5.00pm
  • Tuesday 9.00am - 5.00pm
  • Wednesday 9.00am - 5.00pm
  • Thursday 9.00am - 5.00pm
  • Friday 9.00am - 4.00pm

Email srac@sussex.ac.uk or leave a voicemail on 01273 678497 and we will reply within 24 hours.

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