IT Services
Director: Jason Oliver
The IT Service Desk team are the front line team in Shawcross that support walk-in, phone and email enquiries.
Email: itservicedesk@sussex.ac.uk
General: 01273 678090
General Teaching Space (GTS) support: 01273 678022
- Business Relations
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The Business Relations team's focus is to understand – to listen to, and capture, the needs of the University, ensuring the right skills are in place to function effectively and prioritise works to enable progression.
Contact: Katie Damen, Assistant Director, Business Relations
- Strategy & Architecture
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The Strategy & Architecture team's focus is to design and protect - to assist with, approve and feedback on design whilst monitoring, advising and educating the wider organisation about how to function safely and compliantly in a digital environment
Contact: Peter Collier, Assistant Director, Strategy and Architecture
Email: p.collier@sussex.ac.uk
- Project Portfolio Office
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The Project Portfolio Office has a focus on change and delivery – to take forward the demands of the organisation and deliver effective projects that transform our effectiveness
Contact: Julie Hamilton, Assistant Director, IT Project Portfolio
Email: pmo@its.sussex.ac.uk
Visit IT Services Project Management Office for more information.
- Operations & Research
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The Operations & Research team has a focus to serve – to take care of our customers and ensure that they have the tools available to them to work at maximum capability.
Contact: Clare Gryce, Deputy Director, IT Operations and Research
Email: c.gryce@sussex.ac.uk