Professional services

Chief Operating Officer

As Chief Operating Officer for the University of Sussex, Tim Westlake has responsibility for all of the Professional Services divisions. Please refer to this organisational chart [PDF 266KB] to find out who reports to Tim and their areas of responsibility.

Professional Services staff provide expertise across the University to support the delivery of our strategic aspirations. The divisions aim to provide exceptional support to schools and departments, and services directly to students; alumni and staff; to other clients of the University, including the local and regional community; and to a range of partners, friends and supporters.

Professional Services quick links

Academic Registry

Childcare

Communications and External Affairs

Development and Alumni relations

Finance

Health, Safety and Wellbeing

HR

ITS

  • IT Services (email, phones, software, training, Sussex Direct, networks, file storage, HPC)
  • IT Help

Library

Planning, Governance and Compliance

Research and Knowledge Exchange

Residential, Sport and Trading

  • Campus trading (shops and banks open times)
  • Housing (on campus, off-campus, support, policies)
  • Sport (exercise classes, facilities, bursaries, intra-mural)

Student Recruitment and Marketing

Student Services

Sussex Estates and Facilities

Sussex Food

Professional services departments

We provide support to Schools and departments, and services directly to:

  • students, alumni and staff
  • other clients of the University, including the local and regional community
  • our range of partners, friends and supporters.
Academic Registry

We provide support services to students and staff in schools and departments at Sussex.

The department manages the University's links with external bodies such as UCAS, local education authorities, Student Loan Company, Higher Education Statistics Agency and Training and Development Agency, the Quality Assurance Agency (QAA) and professional and statutory bodies (PSBs).

Our services includes:

  • admissions for undergraduate, Masters and PhD degrees for all students
  • academic appeals and student complaints
  • student registration exam timetabling and e-assessment
  • management of University Teaching and Learning Committee
  • business management of University quality assurance processes
  • student progress and assessment
  • central support and coordination for academic programme development
  • external partnerships
  • academic policy and procedures, including assessment regulations
  • timetabling of teaching and managing room bookings
  • maintaining student records (current and past) and management of registration
  • production of student transcripts and degree certificates
  • management information
  • support for teaching and learning for staff and students
  • technology-enhanced learning
  • UKVI compliance.

Offices

Admissions Office, Academic Development and Quality Enhancement Office, Student Systems and Records Office, Research Student Administration Office and Technology Enhanced Learning Office. The Academic Registrar's Office can be found at Bramber House Level 1.

Contact

Interim Director for the Student Experience: Debora Green
d.g.green@sussex.ac.uk
+44 (0)1273 872667 

Childcare

Key service:

  • nursery on campus for children aged from three months to five years run by the Co-operative Childcare.

Contact

Karen Parker, Nursery Manager
sussexuniversity@ccc.coop
+44 (0)1273 678356

Day Nursery website

Communications and External Affairs

We manage and enhance the University's reputation as a world-leading research and academic institution.

Our services include:

  • ensuring the University’s vision, strategic aims and developments are understood by a range of stakeholders from students and staff to business, media, government, the local community and wider public
  • promoting the achievements of academics, researchers, students and staff
  • working with colleagues to increase the awareness of Sussex’s outstanding student experience and the many exciting and innovative University initiatives.

The division includes media relations, internal communications, public affairs and campaigns.

Media relations

If you're a journalist or press officer, contact:  

Jacqui Bealing (Senior Media Relations Manager)
+44 (0)1273 877437

James Hakner (Media Relations Manager)
+44 (0)1273 877966

press@sussex.ac.uk

Campaigns and public affairs

Director of Communications (Communications and External Affairs): Michelle Gordon
m.gordon@sussex.ac.uk

Development and Alumni Relations

We support Sussex by raising funds for the University and its work from philanthropic sources. We also work with alumni of the University and ensure that the University is part of the lives of all its alumni.

Our services include:

  • philanthropic fundraising (including major gifts, trusts and foundations, legacies, and the Annual Fund)
  • alumni relations
  • university corporate events
  • graduation.

Contact

Director: Marina Pedreira-Vilarino
M.Pedreira-Vilarino@sussex.ac.uk
+44 (0)1273 873827

Finance

We are responsible for all aspects of financial planning and management for Sussex. Our services include:

  • financial services – accountancy, payment of suppliers, administration of insurance, invoicing of debtors, procurement of goods and services, collection of income from debtors, investment management, liaison with statutory authorities on financial matters (including accounts, returns, most of which are audited)
  • assistance in the identification and exploitation of commercial opportunities or cost reduction processes in line with the University's strategic aims, and in the negotiation of the best terms for the cost of supplies to the University
  • assistance in developing ideas and plans to facilitate expansion and further developments within the best practices of public sector stewardship of resources.

Offices

Schools Finance, Professional Services Finance, Fees and Income, Payments Management, Corporate Accounting Services, Procurement, Research Finance.

Contact

Director: Allan Spencer
r.a.spencer@sussex.ac.uk 
+44 (0)1273 678307

Human Resources

We partner the University in all aspects of its people management through the "life cycle" of an employee.

Our services include:

  • recruitment
  • staff development
  • payment of staff
  • staff wellbeing
  • retirement
  • equality and diversity for students and staff.

Offices

Personnel, Payroll and Pensions, Staff Development, Staff Welfare, Equalities

Contact

Director: Sheila Gupta
sheila.gupta@sussex.ac.uk
+44 (0)1273 877083

IT Services

We provide a networking, computing and support service to help all members of the University make the best use of information technology.

Offices

Client Services, Corporate Information Systems, Infrastructure Services

Contact

Interim Director: Julia Darnell
J.Darnell@sussex.ac.uk
+44 (0)1273 678700

Library

We deliver high-quality, innovative information services that contribute to the successful learning, teaching and research of the University and the community.

Offices

Library Academic Services and Special Collections, Library Frontline, Planning and Support Services, Library Content Delivery and Digital Strategy

If you are not a Sussex student but would like to use or visit our library, see our Information for Visitors site.

Contact

library@sussex.ac.uk
+44 (0)1273 877830

Planning, Governance and Compliance

We combine strategic planning for the University of Sussex with corporate governance activity.

Our services include:

  • providing support to the University's senior management to assist in the delivery of strategic priorities and compliance requirements
  • undertaking strategic planning, incorporating management of the annual planning process and work on resource allocation
  • liaising with the Higher Education Funding Council for England, including the submission of statutory returns
  • protecting the University through effective corporate governance and compliance processes, including administration of the business of the University's governing body, records management and data protection
  • supports the work of senior University committees including Council, Senate, Court, Strategy and Resources, Nominations, Audit and Research Strategy.

The Director of Health and Safety is part of the Planning, Governance and Compliance team. Health, Safety and Wellbeing services are delivered by Sussex Estates and Facilities.

Offices

Planning and Projects, Governance Services, Information Management and Compliance.

Contact

Director of Planning, Governance and Compliance: David Cole
D.C.Cole@sussex.ac.uk

Research and Enterprise

We support the growth of the University of Sussex's research effort, and its enterprise and knowledge exchange activities.

We also support the University in working with business, government and the third sector and, where appropriate, to secure the University a beneficial interest in any commercially valuable results of its research.

Our services include:

  • research development
  • research finance
  • contracts and IP
  • research quality and impact
  • Doctoral School
  • Director's Office (including Research Governance and Information Systems).

Contact

Director: Ian Carter
i.carter@sussex.ac.uk
+44 (0)1273 877718

Residential, Sport and Trading Services

Key services include:

  • responsibility for the development and delivery of housing, sport, retail and childcare at Sussex.

We support and enhance the student and staff experience, in line with agreed long-term development plans for the University.

This includes improved social and retail provision, linked to a planned programme of residential development, and development of sports provision.

Offices

Campus Trading Services, Residential Services, Sport.

Student Recruitment and Marketing

We lead on the University's strategy and delivery for the recruitment of undergraduate and postgraduate students for UK, EU and overseas students.

We ensure the University competes at the highest level to attract the best students to Sussex from around the world.

Offices

International Office, Marketing, UK Student Recruitment, Digital and Creative Media (Web Team and Publications and Branding).

Contact

Director: Marcus Williams
Marcus.Williams@sussex.ac.uk
+44 (0)1273 678033

Student Services

We provide support services focused on improving the student experience, both to students and colleagues in schools and departments.

Offices

Careers and Employability Centre, Chaplaincy, Counselling Service (including Health and Wellbeing), International Student Support, Student Life Centre, Student Support Unit, Sussex Regional ACCESS Centre, Widening Participation.

Contact

Interim Director for the Student Experience: Debora Green
d.g.green@sussex.ac.uk
+44 (0)1273 872667 

Sussex Estates and Facilities

Our services include:

  • space, management and planning
  • projects and development
  • facilities management (including transport, print/reprographics, grounds, mail, cleaning, security, a helpdesk, waste and recycling)
  • maintenance (including telecoms and utilities)
  • energy and environment.

Contact

Director: Simon Neale
simon.neale@sussex.ac.uk
+44 (0)1273 877996 or +44 (0)1273 678222

Sussex Food

Our services include:

  • management of eight catering outlets
  • the Conference Centre
  • vending.

Contact

+44 (0)1273 678221 
cateringservices@sussex.ac.uk