My research revolves around the relation between (information) technology and power and its implications for organizational change. I am interested in studying technology in public sector settings and mainly in healthcare organisations and public administration. I have been involved in the following research projects:

1. Electronic governing and the modernisation of the public sector. Doctoral study that focused on the Greek case. Its aim was to explore the changes technology conditions in public sector work organisations and in relations of public accountability. The study was funded by the University of Lancaster and took place between 2005-2006.

2. Evaluation of the National Care Record Service and of the National Electronic Prescription Service, two of the pillars of the National Programme for Information Technology (NPfIT) in the English NHS. This post-doctorate research was conducted at the London School of Economics. Its aim was to explore the organisational and institutional implications from the introduction of information technology in healthcare and the role of technology in shaping healthcare professional work and identity. The study was funded by Connecting for Health, Department of Health and was conducted between 2009-2011.

3. Digital health interfaces intended for patients' self-management of their care and their implications for producing communal health, a phenomenon we name as digital patient activism. The study was funded by the Wellcome Trust, Society & Ethics Small Grant Scheme and by the School of Business, Management and Economics (Research Development Fund) and took place between 2014-2016.

4. My current project explores how patient online platforms facilitate digital patient activism looking into the case of the Patient Opinion. I am interested in exploring patients' narratives and how these are transferred to healthcare providers to effect change (or to be negated, resisted etc.) and also in unpacking the multiple roles patients' stories can play for personal and communal health (as therapeutic devices, as pedagogical tools, as manifestation of patients' power etc.). The study is funded by the School of Business, Management and Economics (Research Development Fund) and took place in 2017.

I'm interested in supervising PhD students on the following topics. Please get in touch if interested in:

  • Social media and the production of patienthood
  • Emergent forms of activism in the context of digital health
  • The impications of digital health technology in transforming patient experience particularly in regard to online feedback platforms
  • Implementation of digital health technologies for the organisation of healthcare professional work