photo of Dimitra Petrakaki

Dr Dimitra Petrakaki

Post:Reader in Information Systems (Management)

Telephone numbers
UK:01273 873632
International:+44 1273 873632

Research expertise:
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I joined the University of Sussex in September 2011 as a Lecturer in Business and Innovation. I hold a Bachelor in Economics (University of Aristotle, Greece), a Master in Philosophy (University of Sussex), a Master in Information Technology, Management and Organisational Change (University of Lancaster) and a PhD in Organisation, Work and Technology (University of Lancaster). I have completed a Postgraduate Certificate in Teaching and Learning (University of Sussex) and I am a Fellow of the Higher Education Academy. Before joining Sussex I worked as a post-doctorate Research Officer in the London School of Economics and Political Science.

I serve on the editorial board of the Information Systems Journal and of the New Technology, Work and Employment journal. I have been a referee for a number of world leading journals including Management Information Systems Quarterly, Sociology of Health & Illness, Social Science & Medicine, Organization, Information Systems Research, European Journal of Information Systems, Journal for the Association of Information Systems, Journal of Information Technology, Technological Forecasting and Social Change, Information Technology and People, and others. I am also a regular referee of the European Conference on Information Systems, International Conference on Information Systems, IFIP 8.2. Information Systems and Organisations,Academy of Management Annual Conference and others.  

I'm a current member of the British Sociological Association and the Society for Social Studies of Science. 



Reader in Information Systems

Subject Group Lead Operations and Technology Management


Community and Business

Recent outcomes from my work with colleagues intended to inform policy makers and other organisations:

Cresswell, K. et al (2011) “The Long and Winding Road…: An Independent Evaluation of
the Implementation and Adoption of the National Health Service Care Records Service
(NHS CRS) in Secondary Care in England” [Electronic]. Available at:

Hibberd, R. et al (2012) 'The Evaluation of the Electronic Prescription Service (EPS) in Primary Care: Interim report on the findings from the evaluation in early implementer sites'.  [Electronic]. Available at:

Cornford, T. et al (2014) 'The Evaluation of the Electronic Prescription Service (EPS) in Primary Care: Final report on the indings from the evaluation in early implementer sites'. [Electronic]. Available at:

Petrakaki, D. & Hutton, J. (2018) 'Tensions and Care in Moderation Work: Insights from the online platform ‘Care Opinion’ [Electronic]. Available at: 

Chamakiotis, P.Panteli, N. and Petrakaki, D. (2018) Commitment and Value Creation in Online Health Communities: Insights from MedicineAfrica. University of Sussex.[Electronic]. Available at: