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Kevin Masters
Teaching Fellow in Strategy & Marketing (Business and Management)
T: +44 (0)1273 678278


Kevin's research interests include: higher education; public administration; systems thinking; strategic management; innovation and change; performance and quality; knowledge and learning; organisational behaviour; principal-agent problems; methods and tools; and electronic service delivery. His Doctoral thesis explored options for innovative solutions to problems of waste and inefficiency afflicting the management and delivery of UK public sector services.