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Telephone Upgrade

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The Sussex telephone system is finally being upgraded! This will be implemented on 20 October and will feature many new facilities which should benefit all. With over 400 additional extensions the new system will also include video conferencing capabilities, twice as many direct dialling extensions as the present system (i.e. extensions that can be reached directly from off campus) and Voice Mail (a digitised answer machine which operates through the switchboard) which should reduce the number of answer machines that have 'sprouted' up all over campus. Best of all the new system has something called auto-attendant which allows callers to connect themselves to their desired department by pressing the appropriate button on their phones ("Press 1 for admissions, press 2 for accommodation, etc."). Such a system should reduce the existing heavy burden on the switchboard and increase the efficiency of our phone system.

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Friday October 11th 1996